by revisioner » Fri Jan 14, 2022 4:31 pm
In my forum inbox, I can see a PM from Tracfone Jude requesting my phone number to solve this issue. However, I cannot find any way to respond to this PM. When I attempt to compose a message to reply to this PM, I receive the statement "We are sorry, but you are not authorised to use this feature. You may have just registered here and may need to participate more to be able to use this feature."
Very frustrating. And because my phone no longer makes calls, I cannot call customer support for help.