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j7 crown not working

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j7 crown not working

Postby captainruss99 » Fri Jul 31, 2020 6:38 pm

I have a j7 crown that won't send or receive calls or emails. It will get Google news updates. the screen seems normal. It seems like it's not connected with tracfone, though I have a auto refill plan
captainruss99
 
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Re: j7 crown not working

Postby captainruss99 » Fri Jul 31, 2020 7:29 pm

problem solved. had to do a network re-set under Settings.
captainruss99
 
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Re: j7 crown not working

Postby Jude » Sat Aug 01, 2020 3:10 pm

Hi captainruss99. My name is TracFone Jude. We're glad to hear that your issue has been resolved. Have a good day.
Jude
 
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