No caller id on new phone

No caller id on new phone

Postby Oldman2u » Fri Dec 13, 2019 5:07 pm

Recently had to upgrade from my LG phone to a Samsung Galaxy J7 Crown phone. Just noticed that when I make an outbound call, it shows "Unknown Caller" to the number called instead of my name. My number is displayed, but no name. How can this be corrected? :?
Oldman2u
 
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Re: No caller id on new phone

Postby Oldman2u » Tue Dec 17, 2019 12:18 pm

Hello Tracfone? Does anyone have an answer for me? :?
Oldman2u
 
Posts: 13
Joined: Sat Dec 31, 2016 10:35 pm

Re: No caller id on new phone

Postby Oldman2u » Sun Dec 22, 2019 2:34 pm

Well, obviously no one @ tracfone has an answer to my question. So I'll just throw it out there...Does ANYONE know how to fix this whereby my name shows on caller id? This is for outbound calling. :?
Oldman2u
 
Posts: 13
Joined: Sat Dec 31, 2016 10:35 pm

Re: No caller id on new phone

Postby Jude » Mon Dec 23, 2019 3:52 pm

Hi Oldman2u. My name is TracFone Jude. We're sorry for the trouble you've encountered with the Caller ID feature. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Jude
 
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