Tracfone LG Fiesta 2 - UNLOCKING

Tracfone LG Fiesta 2 - UNLOCKING

Postby mick45 » Mon Aug 12, 2019 6:35 pm

I followed the FCC procedure to see if our Fiesta 2 could be unlocked. After submitting the phone number and serial number, the site said it was applicable. They sent an email showing procedure. I did not follow the procedure or attempt to unlock the phone. I checked the phone and it showed that all the minutes, data and texts had been removed. All showed ZERO. I did print out the screen the day before I submitted the info to see if it were capable of being unlocked.

That screen as well as the tracfone app on my phone showed the following available -
August 11 before submitting form to unlock 7.95 GB 8033 texts 7652 minutes

Tracfone took them all off - all showed zero. After an hour on the phone, they added back about about 25% of all three. They literally stole my property. Is this happening to others?
mick45
 
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Re: Tracfone LG Fiesta 2 - UNLOCKING

Postby TracFone - Maria » Tue Aug 13, 2019 11:20 am

Hi mick45. This is Marie from TracFone Wireless. We sincerely apologize for the inconvenience you have experienced with your minutes. We can take a look into this and ensure that there is a resolution for you.
Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
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Re: Tracfone LG Fiesta 2 - UNLOCKING

Postby jpolc » Wed Aug 14, 2019 10:21 pm

TracFone - Maria wrote:Hi mick45. This is Marie from TracFone Wireless. We sincerely apologize for the inconvenience you have experienced with your minutes. We can take a look into this and ensure that there is a resolution for you.
Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.



Need help I bought a iPhone 8 plus from Ebay and seller said its locked to TRACFONE, where can I Check the lock status?

Can you help me please?
jpolc
 
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Joined: Wed Aug 14, 2019 9:58 pm

Re: Tracfone LG Fiesta 2 - UNLOCKING

Postby TracFone - Larry » Thu Aug 15, 2019 8:45 am

Hi jpolc. I'm TracFone Larry. We'll be delighted to help you check the status of you phone. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
TracFone - Larry
 
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