auto-refill settings never show up

auto-refill settings never show up

Postby aromanofsky » Tue May 14, 2019 2:42 pm

When I click manage auto-refill, I always get this error:

We apologize. Information about your enrollment cannot be found at this time. Please try again later.

It shows a checkmark next to auto-refill but nothing under price, service days or next auto-refill date.
Posts: 7
Joined: Fri Mar 15, 2013 5:48 pm

Re: auto-refill settings never show up

Postby TracFone - Larry » Wed May 15, 2019 1:21 pm

Hi aromanofsky. I'm TracFone Larry. We are sorry for the trouble. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
TracFone - Larry
Posts: 8967
Joined: Mon Oct 24, 2011 5:22 pm

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