How do I return a phone?

How do I return a phone?

Postby stevenh » Tue May 14, 2019 2:41 pm

I ordered an S7 after I thought my Sky had broken from a water spill. It dried out and worked the next day. I went in and canceled the order and it said I was successful and then the phone was delivered 3-4 days later.

It hasn't been opened and I want to return it but I can't find a mechanism on the site.
stevenh
 
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Re: How do I return a phone?

Postby TracFone - Larry » Wed May 15, 2019 10:43 am

Hi stevenh. I'm TracFone Larry. We apologize for the inconvenience. There should be an instruction in the box to return the phone. If you need further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
TracFone - Larry
 
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