How do I return a phone?

How do I return a phone?

Postby stevenh » Tue May 14, 2019 2:41 pm

I ordered an S7 after I thought my Sky had broken from a water spill. It dried out and worked the next day. I went in and canceled the order and it said I was successful and then the phone was delivered 3-4 days later.

It hasn't been opened and I want to return it but I can't find a mechanism on the site.
Posts: 1
Joined: Tue May 14, 2019 1:57 pm

Re: How do I return a phone?

Postby TracFone - Larry » Wed May 15, 2019 10:43 am

Hi stevenh. I'm TracFone Larry. We apologize for the inconvenience. There should be an instruction in the box to return the phone. If you need further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
TracFone - Larry
Posts: 8967
Joined: Mon Oct 24, 2011 5:22 pm

Return to Samsung

Who is online

Users browsing this forum: No registered users and 2 guests