WiFi Calling - BYOP Moto e4 plus

WiFi Calling - BYOP Moto e4 plus

Postby Bunny50 » Thu May 02, 2019 11:33 am

I set the subject phone for WiFi calling. It shows WiFi preferred. I made a call and minutes were deducted from my account. Why didn't WiFi kick in? Is there anything else I need to do to ensure I can make WiFi calls?
Bunny50
 
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Joined: Sun Apr 28, 2019 5:25 pm

Re: WiFi Calling - BYOP Moto e4 plus

Postby TracFone - Larry » Fri May 03, 2019 8:07 am

Hi Bunny50. I'm TracFone Larry. Sorry that you are having some problems. Allow us to help you with your concern. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
TracFone - Larry
 
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