sorting phones by carrier


sorting phones by carrier

Postby richiet62 » Fri Nov 18, 2016 4:05 am

When I upgraded my tracfone because of the end of 2G service, my issues began. I went from a Motorola 376g to a Samsung s766c. Everything seemed great until I traveled from my home area to my parents area. My new 'smartphone' had no service at all within 40 miles of my parents home. It took several attempts to pry information from 'customer service' that my new phone is CDMA (verison) & will not work in that area (at&t/t-mobile) which is only GSM.

The website makes it Very hard to determine which phone will be compatible in both of two different area codes & customer service isn't a lot of help. I have no idea what the coverage is for 4G-LTE phones.

I just need some help finding a different Tracfone with similar features to the S766C that work in BOTH of two specific areas.

HELP !! [sorry for the rant]
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Joined: Thu Jun 02, 2016 11:59 pm

Re: sorting phones by carrier

Postby TracFone - Larry » Fri Nov 18, 2016 8:45 am

Hi richiet62. My name is TracFone Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
TracFone - Larry
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Joined: Mon Oct 24, 2011 5:22 pm

Re: sorting phones by carrier

Postby JGH » Thu Jul 20, 2017 12:25 am

ONLY T-Mobile GSM phones have even basic reliable coverage near my home. I mistakenly bought a Verizon-embedded CDMA phone a year ago. I did NOT know Verizon on TracFone was CDMA only and that sims were embedded. The only way to get a T-Mobile-sim enabled GSM phone is to trash my beautiful, but useless CDMA phone, and (this is the really hard part) somehow determine which TracFone retail phones are T-Mobile GSM sim enabled. The phones sold on the TracFone on-line shopping site provide all kinds of details on each listed phone- EXCEPT for 1) GSM or CDMA (?) and 2) T-Mobile, AT&T, or Verizon (?). There are 2 hints that are supposed to help, according to TracFone Customer service: 1) packing of TracFones in retail store should be color coded to match the identity of the sim; Red = Verizon, Blue = AT&T, Pink (rose) = T-Mobile. Sometimes indicated on phone packing, you MIGHT find one of 3 sets of possible letter-groups indicating carrier and sim (I personally have not found any in Walmart or Target): 1) "GSM A" = AT&T. "GSM T" = T-Mobile, "CDMA V" = Verizon. None of these inquiries nor my research have helped me to positively determine which phones have a GSM T-Mobile sim. I would welcome any advice. Shopping the Trac website would be the simplest, if they would just disclose the carrier sim for each model on sale. Why the mystery?
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Joined: Wed Jul 19, 2017 11:12 pm

Re: sorting phones by carrier

Postby Lil' nDn » Tue Mar 20, 2018 2:12 am

This may help. These are the frequencies & bands that T mobile uses if memory and my old notes are still accurate:

T-Mobile’s bands, which include 1700MHz and 2100MHZ bands for 3G and HSPA+ services : 4G LTE
Frequencies: Band 2 (1900 MHz), Band 4 (1700/2100 MHz), Band 12 (700 MHz), Band 66 (Extension of band 4 on 1700/2100 MHz), Band 71 (600 MHz)

LTE band 1(2100), 3(1800), 7(2600), 8(900), 20(800) - XT1541 LTE band 2(1900), 4(1700/2100), 5(850), 7(2600), 17(700) - XT1540 LTE band 2(1900), 4(1700/2100), 5(850), 12(700), 17(700), 25(1900), 26(850), 41(2500) - XT1548

Look up your phone's spec data and peruse its listed data to cross reference comparable data.
Lil' nDn
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Joined: Fri Oct 06, 2017 7:34 pm

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