CDMA Service

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CDMA Service

Postby BittyBoo » Wed Oct 26, 2016 10:32 pm

I have been a tracfone customer for many years. I recently upgraded and purchased from the Tracfone Website, an Alcatel Onetouch Pixi Glitz Android Smartphone, Tracfone's coverage map included my area for having service. When activating this phone, the representative stated that I needed a phone that is capable of receiving CDMA service to have complete access to all it's features, The specification of this phone indicate that it uses both GSM and CDMA technology.The representative was unable to advise me of the phone I would need and left the issue unresolved. I can send and receive text messages, but cannot receive or make phone calls, and cannot access the internet. What needs to be done so that I have service?
BittyBoo
 
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Joined: Wed Oct 26, 2016 9:28 pm

Re: CDMA Service

Postby alita » Wed Oct 26, 2016 10:41 pm

Hi BittyBoo. My name is TracFone Alita. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thank you.
alita
 
Posts: 6437
Joined: Mon Mar 21, 2011 7:52 pm


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