Can't get my phone to work

[barney72050]

I received my new sim card last Friday and have by trying to get it to work ever since. Yesterday I finally had someone on the phone and I thought we were good to go, but this morning the phone still won't call out. Please help

[Jude]

Hi barney72050 . My name is TracFone Jude. Please accept our deepest apology for this experience. We do not want our customers to encounter issues about the service we offer. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.