Bring your own phone problem

Bring your own phone problem

Postby michelej898 » Sun Jun 17, 2018 10:24 am

I have a tracfone and would like to transfer my service to my wife's old verizon phone. I have checked and it is compatible and I have a new SIM card but I cannot get the service transferred.
michelej898
 
Posts: 13
Joined: Wed Feb 15, 2012 1:04 pm

Re: Bring your own phone problem

Postby TracFone - Amber » Wed Jun 20, 2018 1:46 pm

Hi michelej898. My name is TracFone Amber. We can help you process the transfer. We need to take this issue offline so I can address it further. I have sent you a private message. Please check your Forum inbox. Thanks!
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Re: Bring your own phone problem

Postby wuzt » Fri Aug 10, 2018 10:57 am

I have a problem. My data was lost in setting up my new phone.
JESSE
wuzt
 
Posts: 6
Joined: Sun Aug 16, 2015 8:15 pm

Re: Bring your own phone problem

Postby TracFone - Larry » Sat Aug 11, 2018 8:02 am

Hi wuzt. I'm TracFone Larry. We are sorry to hear that you are experiencing issues with your data feature. Let us help you fix your phone. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
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Joined: Mon Oct 24, 2011 5:22 pm


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