My Total Wireless SIM was transferred to TracFone, now stuck

My Total Wireless SIM was transferred to TracFone, now stuck

Postby thelabcat » Sun Jul 26, 2020 3:17 pm

I successfully transferred my Total Wireless SIM card to TracFone, but during the activation, the system rejected my ZIP code. I know that code is right, it's been the same as long as I've known it. After trying different nearby ZIP codes, I was disconnected, but didnt hear what the operator said. I called back, confirmed that my phone worked (by IMEI number), and seemed to be finally getting somehwere when I was suddenly disconnected (my phone said "call failed" so I don't think they did it on purpose). I've tried going through activation service on the website, but when I arrived at "Got service with TracFone? Enter your phone number below," I entered it, and pressed contunue. But nothing happened. Not even an error message.
thelabcat
 
Posts: 1
Joined: Sun Jul 26, 2020 2:54 pm

Re: My Total Wireless SIM was transferred to TracFone, now s

Postby Jude » Mon Jul 27, 2020 10:39 am

Hi thelabcat. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Jude
 
Posts: 2239
Joined: Tue Apr 12, 2011 12:24 pm


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