This phone has an ota transaction pending

Re: This phone has an ota transaction pending

Postby TracFone - Ashley » Wed Nov 25, 2015 3:03 pm

Hi mereed. The Forum inbox is located at the upper left corner of this Forum. It is beside the User Control Panel.
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Re: This phone has an ota transaction pending

Postby mereed » Wed Nov 25, 2015 3:05 pm

I don't want to take this off line. I want this fixed. I don't have time to mess with this. Call my tracfone number and get it fixed. I don't have an inbox in my account.
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Re: This phone has an ota transaction pending

Postby Jude » Wed Nov 25, 2015 3:13 pm

Hi mereed. We will need to get your account information. Please check your Forum inbox located at the upper left corner of this Forum. It is beside the User Control Panel.
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Re: This phone has an ota transaction pending

Postby mereed » Wed Nov 25, 2015 3:21 pm

I have checked it and there is nothing in it except my post.
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Re: This phone has an ota transaction pending

Postby mereed » Wed Nov 25, 2015 3:22 pm

This is the absolutely worst forum I have ever used. What information do you need?
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Re: This phone has an ota transaction pending

Postby mereed » Wed Nov 25, 2015 3:27 pm

Tracfone.jpg
Tracfone.jpg (184.69 KiB) Viewed 4363 times


This is what is happening on chat. Your office after redirecting to 8 menus tells me to turn my phone off wait 15 minutes and call again. This is the worst handled update I have ever seen. You called my home several times last week without previous email warning about a program update. You could have been anybody. I said I would make the call myself and this is how I have been treated.
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Re: This phone has an ota transaction pending

Postby naomi s » Wed Jun 22, 2016 12:22 am

Hi,

I called tracfone because I got the error message,
This phone has an ota transaction pending
I left my phone on for 30 minutes but the error message did not change.

Please help.
naomi s
 
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Joined: Tue Jun 21, 2016 10:59 pm

Re: This phone has an ota transaction pending

Postby TracFone - Amber » Wed Jun 22, 2016 8:03 am

Hi naomi. My name is TracFone Amber. We need to take this issue offline so I can address it further. I have sent you a private message. Please check your Forum inbox. Thanks!
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Re: This phone has an ota transaction pending

Postby carswell13 » Mon Nov 06, 2017 3:24 am

Ugh, i'm having the same trouble with no fix on the horizon :(
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Re: This phone has an ota transaction pending

Postby TracFone - Larry » Mon Nov 06, 2017 9:15 am

Hi carswell13. My name is TracFone Larry. To further assist you, please check your forum inbox for a message. Thank you.
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