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Tracfone contact Page

PostPosted: Fri Feb 19, 2021 1:35 pm
by FoneUser123
https://www.tracfone.com/contactus

Any plans on fixing the web page so the bottom icons or text actually link to something? What's the point of having the contact page? And yes god forbid I was hoping to resolve something via my PC.

"ONLINE CHAT

We're here to help. Chat with us in real-time to get fast answers."

"CORRESPONDENCE

TracFone Wireless, Inc.
Attn: Executive Resolution Department
9700 N.W. 112th Avenue
Miami, FL 33178"

Re: Tracfone contact Page

PostPosted: Sun Feb 21, 2021 2:37 pm
by TracFone - Maria
Hi FoneUser123. I'm TracFone - Maria. We understand where you're coming from. Our sincere apologies for the inconvenience that you have experienced. We assure you our mission is to help you in the best way possible. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.