No mobile data

No mobile data

Postby aw5 » Mon Jul 08, 2019 2:36 pm

ZTE phone, mobile data is activated, 4G icon shows, no internet access. I've followed the instructions on the web site and via SMS, still no data.
aw5
 
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Joined: Mon Jul 08, 2019 2:34 pm

Re: No mobile data

Postby TracFone - Larry » Mon Jul 08, 2019 3:48 pm

Hi aw5. My name is TracFone Larry. I read your post and I am sorry you’re having some problems. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
TracFone - Larry
 
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Re: No mobile data

Postby aw5 » Mon Jul 08, 2019 5:11 pm

I can't understand the message, what I'm supposed to do with it. I've already gone the 611611 automated route and it hasn't helped.
aw5
 
Posts: 2
Joined: Mon Jul 08, 2019 2:34 pm

Re: No mobile data

Postby skipstuffz » Mon Jul 08, 2019 10:18 pm

also have the same issue
skipstuffz
 
Posts: 2
Joined: Mon Jul 08, 2019 10:14 pm

Re: No mobile data

Postby skipstuffz » Mon Jul 08, 2019 10:21 pm

Mobile data is activated but not working
skipstuffz
 
Posts: 2
Joined: Mon Jul 08, 2019 10:14 pm

Re: No mobile data

Postby TracFone - Larry » Tue Jul 09, 2019 9:05 am

aw5 wrote:I can't understand the message, what I'm supposed to do with it. I've already gone the 611611 automated route and it hasn't helped.

Hi aw5. I'm TracFone Larry. Sorry for the inconvenience. Please check your inbox for a message. Thank you.
TracFone - Larry
 
Posts: 8791
Joined: Mon Oct 24, 2011 5:22 pm

Re: No mobile data

Postby TracFone - Larry » Tue Jul 09, 2019 9:09 am

skipstuffz wrote:Mobile data is activated but not working

Hi skipstuffz. I'm TracFone Larry. I'm sorry that you are experiencing issues with your data. We'll be happy to help you in addressing your concern. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
TracFone - Larry
 
Posts: 8791
Joined: Mon Oct 24, 2011 5:22 pm

Re: No mobile data

Postby mozark24 » Tue Jul 09, 2019 3:14 pm

Same issue here.
mozark24
 
Posts: 4
Joined: Tue Jul 09, 2019 3:10 pm

Re: No mobile data

Postby TracFone - Larry » Tue Jul 09, 2019 3:32 pm

Hi mozark24. I'm TracFone Larry. I'm sorry that you're experiencing issues with your data. We'll be happy to help you address your issue. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
TracFone - Larry
 
Posts: 8791
Joined: Mon Oct 24, 2011 5:22 pm

Re: No mobile data

Postby atulo50 » Sat Jul 13, 2019 3:00 pm

I got the same problem with LG Rebel 4. Is this problem solved?
atulo50
 
Posts: 1
Joined: Sat Jul 13, 2019 2:47 pm

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