no data access

no data access

Postby nachodeep » Fri Oct 13, 2017 2:52 pm

I have a lg rebel and lately i have not been able to access my data.
nachodeep
 
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Re: no data access

Postby TracFone - Felice » Fri Oct 13, 2017 2:57 pm

Hi nachodeep. My name is TracFone Felice. Sorry to hear about your data issue. Please check your Forum inbox for a message.
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Re: no data access

Postby icweng » Wed Oct 18, 2017 3:20 pm

I am having the same issue
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Re: no data access

Postby TracFone - Katie » Wed Oct 18, 2017 3:57 pm

Hi icweng,
My name is TracFone Katie. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your Forum inbox. It is located at the top left corner of your screen. It is next to User Control Panel. Thank you.
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Re: no data access

Postby Lyse » Sun Oct 22, 2017 6:57 pm

I have the same problem, it was working fine up to two or three days ago, no more 4g or LTE, turn off cell about 20 times, turn off and on data usage, turn on and off wifi, airplane mode.
I called Tracfone and she made me do a new APN, still not working, she is saying I should be near the tower were it was originally activated !!
She says the tower were i am doesn’t have 4g, she is wrong I have another phone with another company and it works fine.
Lyse
 
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Re: no data access

Postby alita » Sun Oct 22, 2017 7:02 pm

Hi Lyse. My name is TracFone Alita. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thank you.
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Re: no data access

Postby Phase1 » Mon Nov 13, 2017 9:44 am

Data is also not working on my Tracfone, even though I have plenty of MB listed on my account.

Bryan
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Re: no data access

Postby TracFone - Larry » Mon Nov 13, 2017 11:11 am

Hi Phase1. My name is TracFone Larry. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
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Re: no data access

Postby Dnny_L » Sun Dec 22, 2019 3:37 am

Previously was this:
APN
TRACFONE.VZWENTP
Then was this:
TRACFONE.VZWINTERNET
Now is this:
APN
VZWINTERNET

Connections
Mobile Networks
Access Point Names
Tracfone
VZWINTERNET
APN
VZWINTERNET

The APN was TRACFONE.VZWENTP they changed it to TRACFONE.VZWINTERNET, the formatting change so the TRACFONE became a prefilled menu title, now APN is now just VZWINTERNET, instead of TRACFONE.VZWINTERNET, it's just (VZWINTERNET).
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