Cannot use cellular data network on IPhone 5s

[mhammond40]

I am having trouble getting my DATA to work. I have an iPhone and I have already restarted the phone, updated data settings, and tried texting APN to 611-611. I have also ensured LTE is enables and cellular data is on as well as roaming. PLEASE HELP!!!!

[TracFone - Maria]

Hi mhammond40. I'm TracFone Maria. We sincerely apologize for the inconvenience you have experienced with your data. Yes, we're here to help you. Allow us to further check on it so we can have the issue resolved as soon as possible. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.