Cannot use cellular data network on IPhone 5s

Re: Cannot use cellular data network on IPhone 5s

Postby kaziislamm » Sun Nov 26, 2017 4:36 am

I have the same problem with a rebranded iPhone 6. Have spent hours with the call center agents in the last couple days, but no solution. Very frustrating.
kaziislamm
 
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Re: Cannot use cellular data network on IPhone 5s

Postby TracFone - Larry » Sun Nov 26, 2017 8:52 am

Hi kaziislamm. My name is TracFone Larry. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
TracFone - Larry
 
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Re: Cannot use cellular data network on IPhone 5s

Postby rchadwell » Tue Jan 02, 2018 5:29 pm

I am also having this problem with my iPhone 6. Can't find an answer anywhere and Tracfone customer service reps don't know how to help.
rchadwell
 
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Re: Cannot use cellular data network on IPhone 5s

Postby alita » Tue Jan 02, 2018 5:32 pm

Hi rchadwell. My name is TracFone Alita. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thank you.
alita
 
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Re: Cannot use cellular data network on IPhone 5s

Postby dash134 » Fri Jan 05, 2018 3:03 pm

I am having exactly the same problem, except it's on an byop unlocked iphone 4s and when i put it in an android nexus 4 phone to check if i have mobile data no luck on android either. I can make and receive calls. I can send and receive texts. I can access the Internet via my wi-fi network. But I can not get online via TracFone's cellular data network.
dash134
 
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Re: Cannot use cellular data network on IPhone 5s

Postby TracFone - Larry » Sat Jan 06, 2018 12:19 pm

Hi dash134. My name is TracFone Larry. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
TracFone - Larry
 
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Joined: Mon Oct 24, 2011 5:22 pm

Re: Cannot use cellular data network on IPhone 5s

Postby Xea » Wed Feb 14, 2018 12:35 pm

I have iPhone5s and am experiencing the same problem - wifi calls and messages work but cannot use mobile data network. Please help swiftly as I will need to use my data plan soon. Thank you.
Xea
 
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Re: Cannot use cellular data network on IPhone 5s

Postby Xea » Wed Feb 14, 2018 12:38 pm

Same problem. Please help swiftly. iPhone5s, enough data in the plan, unable to access internet whenever I'm not connected to WiFi.
Xea
 
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Joined: Wed Feb 14, 2018 12:32 pm

Re: Cannot use cellular data network on IPhone 5s

Postby TracFone - Larry » Wed Feb 14, 2018 1:04 pm

Hi Xea. My name is TracFone Larry. I read your post and I am sorry you’re having some problems. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
TracFone - Larry
 
Posts: 8967
Joined: Mon Oct 24, 2011 5:22 pm

Re: Cannot use cellular data network on IPhone 5s

Postby ejennl » Tue Apr 10, 2018 11:43 am

I cannot access cellular data with my iphone 5. What should I do???? Only says 'verizon', no 3G or LTE
ejennl
 
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Joined: Tue Apr 10, 2018 11:16 am

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