Cannot access tracfone.com website from Europe

Cannot access tracfone.com website from Europe

Postby Areka9 » Wed Nov 15, 2017 6:33 am

Hi,
I have an old Tracfone phone - and wantto reacvtivate it. But I cannot access the tracfone.com website (I have tried few computers with Win8/10, as well as android smartfone).
When I start opening the site I can see page uploading and some application running (image TF 1). After few seconds there is no content in the main window (image TF 2).
There is no issue with internet connection (everythin else works great) or device (tried few different from different locations).
Are there any limitations to open the page from outside the US?? Any security issues? Should I run Flash or something? (but there is not alert about it)?
I do not use facebook so do you have any email that I can contac tracfone support?
Thanks for help
Arek
Attachments
TF 2.JPG
TF 2.JPG (82.83 KiB) Viewed 1578 times
TF 1.JPG
TF 1.JPG (41.42 KiB) Viewed 1578 times
Areka9
 
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Re: Cannot access tracfone.com website from Europe

Postby alita » Sun Dec 24, 2017 9:55 pm

Hi Areka9. My name is TracFone Alita. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thank you.
alita
 
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Re: Cannot access tracfone.com website from Europe

Postby swan2swan » Sun Jan 06, 2019 4:01 am

I have the same problem! Please help me to login from Europe to check my balance and the date. Thanks
swan2swan
 
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Re: Cannot access tracfone.com website from Europe

Postby TracFone - Larry » Sun Jan 06, 2019 8:50 am

Hi swan2swan. I'm TracFone Larry. We apologize for the trouble. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
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Re: Cannot access tracfone.com website from Europe

Postby swan2swan » Wed Apr 17, 2019 2:45 am

No help at all :(
swan2swan
 
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Re: Cannot access tracfone.com website from Europe

Postby swan2swan » Thu May 02, 2019 10:16 am

STILL NO HELP FROM YOU !!!!
swan2swan
 
Posts: 90
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