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Free Msg: Unable to send message - Message Blocking activ

PostPosted: Tue May 03, 2022 4:49 pm
by Peter13
Apple assures me the problem that I can't message a text to an Android phone lies with my carrier, TracFone. Why is this, please? This problem surfaced recently. SMS messaging is enabled as well as iMessaging. The above Subject is the response to any attempt to text an Android phone.

I have 4500 texts remaining.

Re: Free Msg: Unable to send message - Message Blocking acti

PostPosted: Wed May 04, 2022 9:33 am
by TracFone - Mark
Hi Peter13. My name is TracFone Mark. We apologize for the trouble this has caused you. We need to take this issue offline so we can address it further. We will contact you directly with a private message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you for contacting us.

Re: Free Msg: Unable to send message - Message Blocking acti

PostPosted: Wed May 04, 2022 4:07 pm
by Peter13
Regrettably, your message mentioned in your reply above offers absolutely no help. It says an offered link when pasted on a new window will provide for chat support. It does NOT. So, what now? Please!

How/where do I initiate a chat?

Re: Free Msg: Unable to send message - Message Blocking acti

PostPosted: Mon May 09, 2022 11:18 am
by Jude
Hi Peter13. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.