Excess Data usage

Excess Data usage

Postby Tgproulx2@gmail.com » Wed Sep 15, 2021 9:58 am

My Phone is using and extraordinary amount of data and I have to purchase additional data every other week which has not happened in the past. How can I find out which app or system is using all my data? This data usage cannot continue at this rate. Please let me know . Thanks
Tgproulx2@gmail.com
 
Posts: 1
Joined: Wed Sep 15, 2021 9:44 am

Re: Excess Data usage

Postby Jude » Wed Sep 15, 2021 11:19 am

Hi Tgproulx2@gmail.com. My name is TracFone Jude. We apologize for the trouble this has caused you. We'd like to take a closer look into what's going on and ensure there is a resolution for you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Jude
 
Posts: 2807
Joined: Tue Apr 12, 2011 12:24 pm


Return to Post your questions and get answers about talking and texting, and setting up voicemail with your TracFone.

Who is online

Users browsing this forum: No registered users and 9 guests