Getting "Message blocking is active"

Getting "Message blocking is active"

Postby mbrazil » Fri Aug 13, 2021 8:44 pm

A few days ago, I started getting the following message every time I try to send a text to anyone:

Free Msg: Unable to send message - Message Blocking is active.

After doing some research online, I checked whether premium sms is enabled for my texting app, which it is, but that didn't help. Why am I getting this message and how do I eliminate the issue?
mbrazil
 
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Joined: Fri May 23, 2014 10:02 pm

Re: Getting "Message blocking is active"

Postby TracFone - Maria » Sat Aug 14, 2021 3:20 pm

Hi mbrazil. I'm TracFone - Maria. We sincerely apologize that you're unable to send text message on your phone. We would like to further review your account so we can provide a thorough explanation and concrete resolution for this issue. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
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Joined: Tue Jan 31, 2012 1:08 pm

Re: Getting "Message blocking is active"

Postby radracer » Thu Aug 26, 2021 7:24 pm

I'm also having the same problem. Can someone help me?
radracer
 
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Joined: Thu Aug 26, 2021 7:21 pm

Re: Getting "Message blocking is active"

Postby radracer » Thu Aug 26, 2021 8:14 pm

I have the same problem. Please help me.
radracer
 
Posts: 2
Joined: Thu Aug 26, 2021 7:21 pm

Re: Getting "Message blocking is active"

Postby Jude » Fri Aug 27, 2021 11:08 am

Hi radracer. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Jude
 
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Joined: Tue Apr 12, 2011 12:24 pm

Re: Getting "Message blocking is active"

Postby carolynmaryr » Sat Sep 11, 2021 12:39 pm

I am getting the following text reply after trying to text someone:
"Unable to receive message - Message Blocking is active?
carolynmaryr
 
Posts: 2
Joined: Sat Sep 11, 2021 12:24 pm

Re: Getting "Message blocking is active"

Postby Jude » Sun Sep 12, 2021 1:42 pm

Hi carolynmaryr. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Jude
 
Posts: 3405
Joined: Tue Apr 12, 2011 12:24 pm

Re: Getting "Message blocking is active"

Postby Johana1792 » Mon Apr 18, 2022 2:00 pm

Same here, PLEASE HEEEELP!!!!
Johana1792
 
Posts: 4
Joined: Mon Apr 18, 2022 1:45 pm

Re: Getting "Message blocking is active"

Postby Jude » Mon Apr 18, 2022 3:53 pm

Hi Johana1792. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Jude
 
Posts: 3405
Joined: Tue Apr 12, 2011 12:24 pm

Re: Getting "Message blocking is active"

Postby Crissen » Mon Sep 05, 2022 1:32 pm

I'm getting the same error on my OneTouch, which started happening on August 26. Please help. Thank you.
Crissen
 
Posts: 4
Joined: Mon Sep 05, 2022 1:20 pm

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