by RaySharpton » Fri Jul 02, 2021 7:31 am
I own a Tracfone Moto G7 Optima.
I only get one ring on all calls that then go to voicemail.
I dial #86 to go to my voicemail, but there is no option to change the number of ringtones.
I dial the 611611 messages for support, but no option.
I call Tracpone, but I don't own a second phone to talk to support as they request.
I even tried several suggestions after Google search like "Press *#61# on the phone's keypad and press "Send."
I need help, please.
Ray