dial international call got insufficient fund messages

dial international call got insufficient fund messages

Postby kimmy88 » Sat Mar 09, 2019 2:06 am

I want to make an international call and keep getting this message" you have insufficient fund"
I have 1400 minutes and still got insufficient fund messages. I had chat to 4 people from tracfone , but still can't resolve my problem.
kimmy88
 
Posts: 1
Joined: Sat Mar 09, 2019 1:43 am

Re: dial international call got insufficient fund messages

Postby TracFone - Larry » Sat Mar 09, 2019 9:22 am

Hi kimmy88. I'm TracFone Larry. Sorry that you’re having a problem. We will check if your phone is properly provisioned in the system. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you. You can use our self-service menu by simply texting the word HELP to 611611.
TracFone - Larry
 
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Re: dial international call got insufficient fund messages

Postby JeanB » Wed May 08, 2019 6:51 am

I am having the same problem.

I dial the number for basic international -305 938-5673 or the toll free number 800-706-3839 I get the message:

"you have insufficient funds to make this call.

I have 1400 minutes!

"Basic International comes with your tracfone" but it is not working. Why?
JeanB
 
Posts: 70
Joined: Fri Nov 25, 2011 11:37 am

Re: dial international call got insufficient fund messages

Postby JeanB » Fri May 10, 2019 6:44 am

Why no answer?
JeanB
 
Posts: 70
Joined: Fri Nov 25, 2011 11:37 am


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