Transfering minutes from one phone to another

Transfering minutes from one phone to another

Postby captnmarcus » Mon Sep 10, 2018 7:20 am

Hello, I would like to transfer remaining minutes from a tracfone I plan to deactivate onto another tracfone I already have and plan to keep.
Can this be done from the website?

Thanks
captnmarcus
 
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Re: Transfering minutes from one phone to another

Postby TracFone - Larry » Mon Sep 10, 2018 8:01 am

Hi captnmarcus. My name is TracFone Larry. The phone number and remaining balance can be transferred to another phone. Yes. It can be done from the website at www.tracfone.com. You can use our self-service menu by simply texting the word HELP to 611611.
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Re: Transfering minutes from one phone to another

Postby LindaCHU » Mon Sep 10, 2018 9:33 am

captnmarcus wrote:Hello, I would like to transfer remaining minutes from a tracfone I plan to deactivate onto another tracfone I already have and plan to keep.
Can this be done from the website?

Thanks


Do not use the website.
Use chat and verify the v/d/t numbers of each phone.
Be clear you want to merge the v/d/t - not transfer. :ugeek:
LindaCHU
 
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Re: Transfering minutes from one phone to another

Postby captnmarcus » Mon Sep 10, 2018 10:06 am

Thanks, I'm not looking to transfer the phone number. As I stated I want to transfer the minutes from a Tracfone I want to deactivate to another Tracfone I already have in use.
Looks like I'll have to call "customer service"
captnmarcus
 
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Re: Transfering minutes from one phone to another

Postby TracFone - Maria » Mon Sep 10, 2018 4:19 pm

Hi. My name is TracFone Maria. We can help you with it. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
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