Voicemail issue

Voicemail issue

Postby bigbw » Thu Jul 05, 2018 6:06 pm

I just switched to a verizon sim in my BYOD.. My voicemail is provisioned as visual voicemail and it needs to be changed to basic voice mail.. Please direct me to someone who can do this.. Do not just send me to chat, I have tried them several times and they do not know what to do.. I need high level tech support..
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Re: Voicemail issue

Postby TracFone - Amber » Fri Jul 06, 2018 12:05 pm

Hi bigbw. My name is TracFone Amber. We can help you. Since you have already tried our chat support, you can directly contact one of our customer care representatives at 1-800-867-7183 for assistance. Our customer service representatives are available from Monday to Sunday, 8:00 AM to 11:45 PM EST. Thanks.
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