I don't know about anyone else but I found it very hard to speak to a real person to report my phone lost or stolen. None of the #s gave the option to report. I finally after a 3 hr wait got to speak to a person, that took about 1 1/2hrs to finally get a replacement confirmed. A person would think it would have a section to report it on their home page but no I had to go thru a bunch of other things just to find where to call. Safelink referred me to tracfone and tracfone referred me to safelink lol . I guess I should be thankful I finally got it done. Its only been 3 mo.s in the making, til I found a real person to talk to.
Thank you for listening if anyone knows a easier way then please let me know. Have a great day please don't lose your phone. Its a whole prosses in its self to get a re-place phone.