Missing several thousand texts

Missing several thousand texts

Postby Quigley » Fri Mar 20, 2020 9:12 am

My daughter's phone had several thousand texts available in her account when we updated her dying mobile to a new Tracfone. The phone number transferred just fine to her new phone and so did the last day of service, but we lost credit for all of her available texts. Aren't those supposed to rollover? We just lost several thousand texts. How do we get those back?
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