Phone No Longer Listed

Phone No Longer Listed

Postby Osteo » Sun Nov 06, 2016 3:19 am

I just went on to the Tracfone website to purchase a reconditioned Galaxy Core Prime. I don't see it listed anywhere today. Is there still a way I can purchase it? Thanks.
Osteo
 
Posts: 11
Joined: Mon Oct 17, 2016 4:39 am

Re: Phone No Longer Listed

Postby TracFone - Ashley » Sun Nov 06, 2016 8:24 am

Hi Osteo. We’re sorry that you’re having a problem. I've sent you a private message. Please check your forum inbox.
TracFone - Ashley
 
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Joined: Mon Oct 24, 2011 5:24 pm

Re: Phone No Longer Listed

Postby Osteo » Sun Nov 06, 2016 5:02 pm

I've tried the link for over two hours. Can you send me a new one please? Thanks.
Osteo
 
Posts: 11
Joined: Mon Oct 17, 2016 4:39 am

Re: Phone No Longer Listed

Postby TracFone - Katie » Sun Nov 06, 2016 5:03 pm

Hi Osteo,
My name is TracFone Katie. Sorry that you’re having a problem. Yes, we can send a new one. I will contact you directly with a private message. Please check your Forum inbox. It is located at the top left corner of your screen. It is next to User Control Panel. Thank you.
TracFone - Katie
 
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Re: Phone No Longer Listed

Postby Osteo » Sun Nov 06, 2016 5:17 pm

Your link, Katie, isn't working. Is it a systemic problem?
Osteo
 
Posts: 11
Joined: Mon Oct 17, 2016 4:39 am

Re: Phone No Longer Listed

Postby TracFone - Mark » Sun Nov 06, 2016 5:56 pm

Hi Osteo. My name is TracFone Mark and I'll continue addressing your concern. Please check your Forum inbox for a private message. Thanks.
TracFone - Mark
 
Posts: 5057
Joined: Thu Jun 14, 2012 11:11 am

Re: Phone No Longer Listed

Postby Osteo » Mon Nov 07, 2016 12:42 am

Mark, Katie, and Ashley all privately sent the SAME link that wasn't working the first time I reported it malfunctioning!

If you can't actually give me a new link, I'll go to Amazon, Target or Walmart and buy a phone....
Osteo
 
Posts: 11
Joined: Mon Oct 17, 2016 4:39 am

Re: Phone No Longer Listed

Postby TracFone - Larry » Mon Nov 07, 2016 8:26 am

Hi Osteo. We apologize for the trouble. To further assist you in purchasing a phone, please contact one of our customer care representatives at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
TracFone - Larry
 
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Joined: Mon Oct 24, 2011 5:22 pm


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