2G replacement program: return old phone?

2G replacement program: return old phone?

Postby billdc » Mon May 02, 2016 6:12 pm

I have received a replacement from you for the old 2G phone that was phased out. Am I supposed to return the old one to TracFone, or should I recycle it? Thanks.
billdc
 
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Re: 2G replacement program: return old phone?

Postby TracFone - Mark » Mon May 02, 2016 6:17 pm

Hi billdc. My name is TracFone Mark. Please check your Forum inbox for a private message. Thanks.
TracFone - Mark
 
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Re: 2G replacement program: return old phone?

Postby billdc » Mon May 02, 2016 7:51 pm

Thank you, Mark. Resolved.
billdc
 
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Re: 2G replacement program: return old phone?

Postby TracFone - Mark » Mon May 02, 2016 8:48 pm

Hi billdc. You're welcome. I'm glad to know that your issue has now been resolved. Should you need further assistance in the future you can contact us again and we will be glad to help you. Thank you and have a great night!
TracFone - Mark
 
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