TracFone Wireless Forums

by **Lee292a** » Thu Jan 21, 2016 11:57 am

I purchased an LG 237C that was supposed to have double minutes for life. I added 60 minutes of airtime last night and selected auto refill, and instead of the 120 minutes I usually get I only got 60. I've noticed some other posters on this forum are experiencing the same problems. Where are our double minutes?

by **Jude** » Thu Jan 21, 2016 11:59 am

Hi Lee292a. Please check your Forum inbox for a message. Thanks.

by **Lee292a** » Fri Jan 22, 2016 10:20 pm

Got a message saying to log into chat. Tried chat at least four times today, but I keep getting a "cleanseHTML" fail error. I don't have a case number. Please advise what I should do next!

by **Sam** » Fri Jan 22, 2016 10:20 pm

Hi. My name is TracFone Sam. Sorry that you’re having a problem. Please check your Forum inbox for a message. Thanks.

by **Pete1570ss** » Sat Jan 23, 2016 2:11 pm

I see this is the problem area for Double Minutes For Life, I first experienced this 3 month's back I notice on the text I received date I only received 60 minutes plus 20 extra minutes from promotion code. Just yesterday I add another 60 min card and only received 60 minutes. Did you do away with DMFL , or is this a problem with the cheaper phones, I've had this phone for about 5 years now and this is the first time I've had any problems.

Thanks
Pete

by **TracFone - Maria** » Sat Jan 23, 2016 2:31 pm

Hi Pete1570ss. My name is TracFone Maria. Sorry that you’re having a problem. Let us help you. I've sent you a private message. Please check your Forum inbox. Thanks.

by **lrpphone** » Mon Mar 14, 2016 4:46 pm

My husband's phone is "double minutes for life". I just added the 365 days and 400 minutes. This was a special and also included 650 bonus minutes. I only received the 1050 minutes. I DID NOT receive double minutes. Please add my double minutes. Thanks!

by **Tracfone - Kyle** » Mon Mar 14, 2016 4:47 pm

Hi, lrpphone. My name is TracFone Kyle. We will need to check that. Please check your Forum inbox for a private message. Thanks.

by **seifdaddy** » Fri Mar 18, 2016 11:55 am

I did not get double minutes when I purchased airtime 2 days ago. Can I get some assistance?

Brad

by **TracFone - Larry** » Fri Mar 18, 2016 12:01 pm

Hi seifdaddy. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thanks.

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