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Charged for 2 plans

PostPosted: Wed May 17, 2023 12:22 am
by pennylanebt
Hi,

I upgraded my phone plan earlier this week and was charged right away. However,I was charged today for my old plan as well.

Can someone please look into this and issue a refund?

Thank you.

Re: Charged for 2 plans

PostPosted: Sun Sep 03, 2023 12:37 am
by CSM101
Hello,
I have a similar situation. My daughter's $30/4G plan ran out of data, so I switched to the $40/8G plan on 8/25/23 and was charged $43.16. On 8/30/23, I was charged $32.44 for the $30/4G plan. I am wondering why I was charged again for the previous plan. Thanks!