Charged for 2 plans

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Charged for 2 plans

Postby pennylanebt » Wed May 17, 2023 12:22 am

Hi,

I upgraded my phone plan earlier this week and was charged right away. However,I was charged today for my old plan as well.

Can someone please look into this and issue a refund?

Thank you.
pennylanebt
 
Posts: 49
Joined: Wed Jun 08, 2011 5:46 pm

Re: Charged for 2 plans

Postby CSM101 » Sun Sep 03, 2023 12:37 am

Hello,
I have a similar situation. My daughter's $30/4G plan ran out of data, so I switched to the $40/8G plan on 8/25/23 and was charged $43.16. On 8/30/23, I was charged $32.44 for the $30/4G plan. I am wondering why I was charged again for the previous plan. Thanks!
CSM101
 
Posts: 22
Joined: Wed Apr 18, 2012 9:02 pm


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