Request

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TracFone Monthly Plans.

Request

Postby Aimhere » Sun Nov 12, 2017 1:52 pm

Dear Sirs,

I would like to make a formal request to Tracfone, asking that you re-add the various Value Plans, Family Plans, and Service Protection Plans to the Tracfone website. I will remind you, you USED TO have these plans clearly posted on the website along with the various airtime purchase options, but inexplicably REMOVED them some months ago. What's more, judging by the number of messages posted in this forum, many customers who were previously on these plans are finding themselves dropped from the plans without any advance notification.

I feel we shouldn't have to call Customer Service to have these plans [re]added to our phones. Please, put them back on the website. It would save everyone a lot of trouble and frustration.

Thanks.
Aimhere
 
Posts: 4
Joined: Mon Sep 12, 2016 2:05 pm

Re: Request

Postby alita » Mon Nov 13, 2017 5:47 pm

Hi Aimhere. My name is TracFone Alita. Please check your Forum inbox for a private message. Thank you.
alita
 
Posts: 6382
Joined: Mon Mar 21, 2011 7:52 pm


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