Service protection

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Service protection

Postby mmcl742 » Mon Nov 22, 2010 12:39 pm

I have the 5.99 service protection on my phone but this month my phone would not work. My last service day was friday 11/19. Have not been able to use my phone for three days. Why wasn't it automatically updated??????????????? Last month I had no problems with it!
mmcl742
 
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Re: Service protection

Postby Sam » Mon Nov 22, 2010 1:47 pm

Martha: My name is TracFone Sam. Sorry that you're having a problem. I'm going to try to help you now. We need to take this issue offline so I can address it further. I'll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.
TracFone - Sam
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