Bought auto-renewing 120 min plan but only 60 mins showed up

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Bought auto-renewing 120 min plan but only 60 mins showed up

Postby rambillo » Mon Sep 03, 2018 6:52 pm

Hi there,

Just bought a new tracfone and activated it with a new 90 day/120 min plan. The phone only activated with 60 mins showing! Please advise.

Thanks!
rambillo
 
Posts: 2
Joined: Tue Sep 13, 2016 4:36 am

Re: Bought auto-renewing 120 min plan but only 60 mins showe

Postby TracFone - Mark » Mon Sep 03, 2018 7:49 pm

Hi rambillo. I'm TracFone Mark. We are sorry to hear that you are experiencing issues with your minutes. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
TracFone - Mark
 
Posts: 5049
Joined: Thu Jun 14, 2012 11:11 am


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