Time Not Added

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TracFone Airtime Cards.

Time Not Added

Postby steinein » Sat Jul 06, 2019 5:11 pm

I purchased 90 days w/ 60/60/60 (tripled) and I don't think that I got my minutes/texts/data, and it has been over 12 hrs. This has happened before and someone at Tracfone had to fix it. I tried to use chat but the link isn't where it used to be (on the FAQ page). (this is my 3rd post to try and get someone to see/address this)
steinein
 
Posts: 16
Joined: Thu Jul 28, 2011 7:36 pm

Re: Time Not Added

Postby TracFone - Larry » Mon Jul 08, 2019 8:11 am

Hi steinein. I'm TracFone Larry. I'm sorry that you're minutes were not added. We'll help you sort this out. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
TracFone - Larry
 
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Joined: Mon Oct 24, 2011 5:22 pm


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