Screwed Out Of 8 Weeks Worth Of Service Days!!

Screwed Out Of 8 Weeks Worth Of Service Days!!

Postby CHuDWah » Tue Oct 04, 2022 5:14 pm

My old 3G phone (Alcatel 205G) had 276 service days as of March 15, 2022. I finally got my new 4G LTE phone (Orbic Journey V) activated and my minutes and service days transferred to it. By my calculation, 276 days from March 15, 2022 is December 16, 2022. My Account showed that expiration date after the service was transferred to the new phone. But now it says “service period ends 10/23/22.” WTF???!!! Where did the rest of my service days go and more to the point, GIVE THEM BACK!! :evil: :evil: :evil: :evil:
CHuDWah
 
Posts: 34
Joined: Tue Apr 05, 2011 9:34 pm

Re: Screwed Out Of 8 Weeks Worth Of Service Days!!

Postby TracFone - Maria » Thu Oct 13, 2022 3:26 pm

Hi CHuDWah. This is TracFone Maria. I've sent you a private message. Please check your Forum inbox. Thank you.
TracFone - Maria
 
Posts: 9392
Joined: Tue Jan 31, 2012 1:08 pm

Re: Screwed Out Of 8 Weeks Worth Of Service Days!!

Postby CHuDWah » Fri Oct 14, 2022 2:44 am

Sorry about "carpet bombing" the forum but apparently it worked. Anyway as requested, I've replied to your private message with a telephone number where I can be reached between 1 PM and 5 PM on Friday, October 14, 2022.
CHuDWah
 
Posts: 34
Joined: Tue Apr 05, 2011 9:34 pm


Return to Getting started, adding Airtime and other general TracFone discussions.

Who is online

Users browsing this forum: No registered users and 6 guests