Can’t log into my account

Can’t log into my account

Postby sunsluv » Wed Sep 21, 2022 12:30 am

Long time Tracfone customer - would like to be able to log into my account - won't accept my phone number or email - just wants me to click that I am not a robot. This happens when I try on my phone, the internet on my computer, 2 iPads and the app!
sunsluv
 
Posts: 4
Joined: Tue Jun 02, 2015 5:05 pm

Re: Can’t log into my account

Postby TracFone - Maria » Fri Sep 23, 2022 5:38 pm

Hi sunsluv. This is TracFone Maria. We humbly apologize that you are unable to log in to your account. Give us the opportunity to gather some information about this inconvenience, so we can escalate it and get in touch with you as soon as possible. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
Posts: 9392
Joined: Tue Jan 31, 2012 1:08 pm


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