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"SIM card is in invalid status"

PostPosted: Sun Sep 11, 2022 11:33 am
by pbc65584
Purchased new "KYOP Smartphone SIM KIT" from Walmart --
Have existing unlocked phone -- Samsung Galaxy Note 8, currently listed as acceptable at CricketMobile
Have access to Wifi --
Do not have access to the previous mobile plan -- need new phone number

Purchased 60 Mins/90 days
Installed SIM card -- phone says it is physically installed correctly.

Enter SIM card number, it says:

"SIM card is in invalid status"

What now?

Re: "SIM card is in invalid status"

PostPosted: Mon Sep 12, 2022 10:22 am
by TracFone - Maria
Hi pbc65584. This is TracFone Maria. We're very sorry to hear that you are having a problem with your SIM card. Let us further check on it so we can provide a thorough explanation and concrete resolution for this issue. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.