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Add-a-line rewards points no show

PostPosted: Wed Aug 03, 2022 11:46 am
by tangzq
Last night I added a new line to my account and wanted to take advantage of 10k rewards points this month. But there shows no any such rewards points in my account.

I chatted with several CSR online and they couldn't give any reasons or solutions... Seems this problem have been reported many times over the years on many forums. Who can give a short answer/solution without bothering me to spend hours and hours to chat or call.

Re: Add-a-line rewards points no show

PostPosted: Wed Aug 03, 2022 11:58 am
by Jude
Hi tangzq. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.