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Low Balance Warning

PostPosted: Tue Aug 02, 2022 7:52 pm
by cynthih
Now that my phone no longer displays my balance, I have been running out of minutes without knowing. It would be really nice if I could get some sort of warning that I'm running low. I also think it's a bit obnoxious to be denying incoming callers when I don't even know there's a problem. It would be good if calls could go to my voicemail instead.

Is a text message when I'm getting low really that difficult. For that matter, how about a text message when I run out of minutes telling me to refill.

Re: Low Balance Warning

PostPosted: Wed Aug 03, 2022 8:17 am
by Jude
Hi cynthih. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you