Rewards Access

Rewards Access

Postby earthgrinder » Sat Jul 23, 2022 12:06 pm

Not sure what is going on with your website. Many times I try to log on and it will not recognize my cell number. After many attempts today, I finally got logged in. Then I wanted to access rewards and that did not work! I got this:
An error has occurred!

We are sorry, but the following error has occurred: You could not be logged in. Please return to the homepage and try again.
It has not been a good day for your customer support to say the least!
Posts: 5
Joined: Sat May 14, 2016 8:48 pm

Re: Rewards Access

Postby Jude » Mon Aug 01, 2022 10:09 am

Hi earthgrinder. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Posts: 3355
Joined: Tue Apr 12, 2011 12:24 pm

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