Network unexpectedly dropped -- Do I need a new SIM?

Network unexpectedly dropped -- Do I need a new SIM?

Postby Athelstan » Wed Jul 06, 2022 3:36 pm

My Blu View1 phone unexpectedly dropped its cellular network connection and I'm unable to make any calls or send texts, although my WiFi connection still works OK and I can use the Chrome browser. I tried turning the phone off and on and also reseating the SIM card, but this didn't do anything. Do I need a new SIM card because maybe I'm supposed to start using the Verizon network? Thanks.
Athelstan
 
Posts: 11
Joined: Wed Apr 17, 2013 2:57 am

Re: Network unexpectedly dropped -- Do I need a new SIM?

Postby Jude » Tue Aug 02, 2022 10:17 am

Hi Athelstan. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Jude
 
Posts: 3355
Joined: Tue Apr 12, 2011 12:24 pm


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