Network unexpectedly dropped -- Do I need a new SIM?

[Athelstan]

My Blu View1 phone unexpectedly dropped its cellular network connection and I'm unable to make any calls or send texts, although my WiFi connection still works OK and I can use the Chrome browser. I tried turning the phone off and on and also reseating the SIM card, but this didn't do anything. Do I need a new SIM card because maybe I'm supposed to start using the Verizon network? Thanks.

[Jude]

Hi Athelstan. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.