Tracfone unable to correct wrong caller ID

Tracfone unable to correct wrong caller ID

Postby Wartrace » Wed Jun 01, 2022 11:46 am

I have now called tech support FIVE times wasting anywhere from 30 to 45 minutes on each call. I even had a "call back" from yesterday's call today and the tech support woman started from scratch as if she wasn't even following up on yesterday's efforts.

Seems simple. Tracfone assigned me a number when I activated a new phone. New number is associated with someone else and I would like it to display MY NAME instead of the previous user of the line. Is that too much to ask?

I am posting this so I have enough posts in order to reply to the PM sent to me from tracfone.
Posts: 5
Joined: Sun Jul 21, 2019 10:01 am

Re: Tracfone unable to correct wrong caller ID

Postby TracFone - Maria » Wed Jun 01, 2022 11:50 am

Hi Wartrace. This is TracFone Maria. We truly understand how you feel. Please accept our sincere apologies for the inconvenience we have caused you. Your post has been approved. You may now reply to the private message I have sent you. Thank you.
TracFone - Maria
Posts: 9328
Joined: Tue Jan 31, 2012 1:08 pm

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