Problem with Tracfone ebay store listings and website

Problem with Tracfone ebay store listings and website

Postby tomseys » Fri Apr 01, 2022 11:37 am

Hello.

Just wanted to alert Tracfone/Verizon that the Tracfone eBay store is showing all of the items it sells as being in "Used" condition or preowned including phones, sim kits and plans. Normally, most of it is in New condition. Seems like a listing error.

Tracfone eBay store: https://www.ebay.com/str/tracfonewirele ... 3561.l2563

Examples:

https://www.ebay.com/itm/283448464240?h ... SwVhdh5ba0

https://www.ebay.com/itm/284525284431?h ... SwRFVhnBP4

https://www.ebay.com/itm/284414033490?h ... Swd6thHBsH

Also, the new Tracfone.com website has been very difficult to use lately. Sometimes you can't login, sometimes you can login but then it throws up errors when you try to navigate the site and you cannot purchase plans or phones or use rewards points to do so. It's been very difficult to use. And it's not just me there are a lot of people experiencing this. There are some online forums where users and fans of Tracfone service discuss related topics and there are many people there who are having difficulties making purchases and just using the site. Was hoping maybe it could be looked at and addressed.

Thank you for your time and consideration.
tomseys
 
Posts: 90
Joined: Thu Aug 03, 2017 3:00 pm
Location: USA

Re: Problem with Tracfone ebay store listings and website

Postby TracFone - Maria » Fri Apr 01, 2022 11:51 am

Hi tomseys. This is TracFone Maria. We sincerely apologize for the inconvenience we have caused you. We would like to investigate this matter further with you. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
Posts: 9304
Joined: Tue Jan 31, 2012 1:08 pm


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