Need an update on my order

Need an update on my order

Postby hbparks10 » Wed Mar 30, 2022 12:03 pm

chat was not able to help and multiple callbacks left for support have not been received.

I am a current Tracfone customer and placed an order for an additional phone and service. This was done on 3/17/22 and all the order ever says is 'Pending remote fulfillment'. However, my credit card was charged right away.
I need to know if my order will be completed or not.

Thank you!
hbparks10
 
Posts: 1
Joined: Tue Aug 10, 2021 7:55 am

Re: Need an update on my order

Postby TracFone - Mark » Thu Mar 31, 2022 12:55 pm

Hi hbparks10. My name is TracFone Mark. We're sorry to hear about what happened to your order. We will be glad to help you in resolving your issue. To further assist you, kindly check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word ORDER to 611611. Thanks.
TracFone - Mark
 
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Joined: Thu Jun 14, 2012 11:11 am


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