help activating device

help activating device

Postby trnet19 » Wed Feb 02, 2022 3:05 pm

Hi, I'm trying to change phones and I keep getting an error message, apologies if this is the wrong forum, but this is the message I am getting

"The device with the information you provided currently has an invalid status."
trnet19
 
Posts: 1
Joined: Wed Feb 02, 2022 3:01 pm

Re: help activating device

Postby Jude » Wed Feb 02, 2022 3:59 pm

Hi trnet19. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Jude
 
Posts: 3405
Joined: Tue Apr 12, 2011 12:24 pm

Re: help activating device

Postby Carlybuckner4 » Mon Mar 07, 2022 3:54 am

Same thing I s happening to me plz help
Carlybuckner4
 
Posts: 3
Joined: Mon Mar 07, 2022 3:22 am

Re: help activating device

Postby Jude » Mon Mar 07, 2022 9:27 am

Hi Carlybuckner4. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Jude
 
Posts: 3405
Joined: Tue Apr 12, 2011 12:24 pm

Re: help activating device

Postby PLaredown » Sat Sep 17, 2022 10:32 pm

Hello,

I get this error message:

This device is in an invalid status and is not eligible for this transaction.

My phone is a tracfone. Please help!
PLaredown
 
Posts: 1
Joined: Sat Sep 17, 2022 10:26 pm

Re: help activating device

Postby Jude » Sun Sep 18, 2022 9:16 am

Hi PLaredown. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Jude
 
Posts: 3405
Joined: Tue Apr 12, 2011 12:24 pm


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