Can't checkout buying 1GB data with reward points

Can't checkout buying 1GB data with reward points

Postby goTouch » Sat Nov 06, 2021 5:39 pm

At checkout page for buying 1GB data with reward points, I clicked the Claim Rewards button, the page scrolls down but nothing happened. No transaction is made. This seems a recent problem. I could do it months ago.

Thanks.
goTouch
 
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Joined: Sat Nov 06, 2021 5:35 pm

Re: Can't checkout buying 1GB data with reward points

Postby TracFone - Maria » Sun Nov 07, 2021 5:08 pm

Hi goTouch. This is TracFone - Maria. We're sorry for the trouble that you have encountered. We're here to help you. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
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